Fixity Documentation

Fixity Documentation

Last Revised: October 2022

City Settings

On this tab you can change Fixity settings for your city. Please note this section is only available to users associated with your city, with City Manager or higher access.

After changing the settings on this tab, you must hit the Save icon in the upper-right corner for them to save (pictured here in the red circle.)

Online presence

In this section, you can specify your website, and social media accounts.

Anonymous User Permissions

Here, you can specify what an anonymous account can do in your city. By default, anonymous accounts can report issues, upload the 1st photo, and comment on issues.

If you want to more tightly control access, uncheck these boxes. For example, if you uncheck “Report Issues”, anonymous accounts won’t be able to report new issues in your city -- instead they will first have to register for a Fixity.io account.

Notifications

Here you can subscribe to notifications for your city.

Get New Issue Notifications -- when checked, an email will be sent whenever someone reports a new issue in your city. The email will be sent to everyone in the list. To send to multiple accounts, separate email addresses with a semicolon.

Get Weekly Reports --- when checked, a summary of activity in your city will be mailed every Sunday night at approximately 8:45pm CST. The report will be sent to everyone in the email list below the checkbox.

Create Lucity Work Order --- this feature has not been implemented.

Record Retention

For best performance, it is recommended you delete old issues after they have been solved or marked Closed.

To help ensure complete compliance with state & federal records laws, this feature will create a PDF of the issue before deleting it, which is then sent to email addresses of your choice.

Check the box to enable the feature, and enter the email addresses that the PDF should go to.

Slack Integration

To get notifications of new issues in your private Slack channel, check the box and enter in your Slack webhook URL. For help setting this up, click on “Help on This”.

Discord Integration

To get notifications of new issues in your private Discord channel, check the box and enter in your Discord webhook URL. For help setting this up, click on "Help on This".

Image Moderation

Fixity can use an AI-based image scanner to prevent nudity and porn. Turn this feature on if you are worried about trolls or bad-actors abusing the photo-uploading system, and the AI engine will scan every photo uploaded in your city for nudity.

The AI will rate each photo with a confidence level of how sure it is that the photo contains nudity. Photos that exceed a certain confidence level will be rejected.

Enter a numerical value, 1 to 99, to change the sensitivity. Lower values will more aggressively reject photos, even if the AI is not totally confident it contains nudity. Higher values will only reject photos that the AI is fairly confident contains nudity.

We recommend a value of 75.

(as an example, a photo of Michelangelo's David statue returned a 99% confidence).

Visibility

The Default Issue Visibility setting is used to set how visible a newly reported issue is by default. When set to "Everyone", even anonymous users can see issues on your city map.